Frequently asked

The museum is currently under construction and will open soon. The reasons for the long construction period are diverse: on the one hand, it is due to the unusual architecture of the building and, on the other, to the complex technology that is being installed. And sometimes a storm surge intervenes to stop the work - after all, our location in Hamburg's HafenCity is close to the Elbe.

The Early-Bird phase has now ended. Regular ticket sales will start at a later date. Would you like to be there? Sign up here and we’ll keep you up to date on ticket sales and the opening.

We want to make digital art accessible to everyone, including wheelchair users of course. That's why, when planning the museum, care was taken to make sure that all areas can be reached comfortably and without obstacles.

Yes, of course, your ticket stays valid. As soon as we have a specific opening date, you will receive an e-mail from us, then you can choose a day and a time slot for your visit. This way you have the chance to be one of the first people to see the exhibition in Hamburg.

Definitely, we even recommend it: teamLab Borderless is an exhibition full of immersive works of art that are constantly changing. By taking photos, you can capture unique moments that may never be seen again. Share your experiences with friends or keep them as memories.